Online Platform "TrainerCentral" User Guide (for Learner)

Online Platform "TrainerCentral" User Guide (for Learner)

Before the webinar starts

1. In order to access the platform without any problem, check and update the version of the browser before the webinar starts. Google Chrome version 38+ or Mozilla Firefox version 45+ is supported.

2. The access link shall be sent to the attendees before the event.

Join the session

1. On the event date, click the access link in the invitation email at least 15 mins before the webinar starts. 

2. Click "Access Session" to join the webinar.
     
Click the image for enlarged version.
     
3. Fill in the information requested. Then, click "Save and continue".
      * DO NOT click "Continue as Guest". The sign in record will not be able to track.
      * The name and the email must match the registered record so that the attendance can be recorded correctly.

Click the image for enlarged version.

4. The platform will then check the browser, the audio, and the video setting. Turning on the video and microphone is not required. However, the platform allows attendees to speak via microphone during the session. The attendees can also turn on the video when they speak. So, preparing the webcam and microphone for system check is recommended. 

      Click "Continue" after checking.     
     
Click the image for enlarged version.

4. If the attendees can see and hear the host or the lecturer, it means the attendees are ready for the webinar.

** During the session, DO NOT leave the platform and DO NOT minimize the window. If not, the attendance will not be counted.

Online platform functions

Click the image for enlarged version.

1. Main Screen
      The presentation will be shown in this section.

2. Sub screen
      The host, the lecturer's and permitted participant's video will be shown in this section. 

3. "Info" Panel
      If the attendees accidentally sign in as guest, name and the email can be updated in this panel.

Click the image for enlarged version.

4. "Questions" Panel
      If the attendees would like to ask lecturer questions, click "Questions" and type the question. Click "Ask Question" to post. It will not be shown to all the attendees until the lecturer projects the questions to the attendees. 

** Asking questions in the public chatroom and private chatroom is not recommended because the lecturer may not be able to see the questions.
Click the image for enlarged version.

 5. "Polls" panel
      Lecturer can ask questions using "Polls" panel. When he/ she posts the question on the screen, the attendees can simply answer the question anonymously. The attendee can check the questions and answers in "Polls" panel later on. 
Click the image for enlarged version.
6. "Chat" Panel
      All participants can communicate together in this panel. Type the message in the message box and click "Send". 

**If the attendees would like to ask the lecturer questions related to the webinar, "Questions" function should be used. Lecturer may not able to read the questions in chat panel.

** If the attendees would like to chat with the lecturer privately, click "Chat with trainers" and type the message in the separate message box. However, the lecturer may not be able to response at once during the webinar.
Click the image for enlarged version.
 7. "Handouts" Panel
      Handouts can be obtained in this panel if the lecturer upload here.
Click the image for enlarged version.

8. "Raise hand" Panel
      If the attendees would like to speak or ask questions verbally, click "Raise hand" and then click "Send request". 

Make sure the microphone and/ or video is ready. The system may ask for permission to access the microphone and/ or video. Click "Allow".

After the lecturer accepts the request, the attendees can unmute the microphone by clicking "Yes" at the top of the panel. See below image.

Click the image for enlarged version.

9. "Notes" Panel
The attendees can write notes in this panel. This is for own use only. No one can access to the notes. Send the notes to attendees' own email account before the session ends. The notes will not be retrieved after the session. 
Click the image for enlarged version.
10. "Exit"
Click "Exit" to end the session.
**If the attendees exit before the session ends, the attendance will not be counted.

    • Related Articles

    • Online Course Platform "Zoho Showtime" User Guide

      Before the course starts "Zoho Showtime" is the online platform for virtual class and webinar. In order to attend successfully, please go through below user guide which helps you familiar with the platform. 1. Click the "Register Now" in the email ...
    • Access to Digital Arborists' Certification Study Guide

      Please follow below steps to access to Digital Arborists' Certification Study Guide: 1. Go to  https://www.isa-arbor.com/. Click "MYISA" icon at the top right corner to log in. 2. After logging in, you will be directed to "MY DASHBOARD" page. Click ...
    • Apply for ISA Certified Arborist Examination

      Overview ISA Certification is a voluntary program that tests and certifies the achievement of a professional level of knowledge and skill in the field of arboriculture. When the arborist becomes an ISA Certified Arborist®, he/ she is recognized by ...